First ServiceWA pilot to be set up in Bunbury

Stuart McGuckinSouth Western Times
Premier Mark McGowan and Bunbury MLA Don Punch
Camera IconPremier Mark McGowan and Bunbury MLA Don Punch Credit: South Western Times

A pilot program, to be set up in Bunbury, is being designed to consolidate 85 State Government-provided services into a “one-stop” shop in the city centre.

Just under $7 million has been allocated to the ServiceWA pilot which will bring together five departments under the one roof.

Premier Mark McGowan said the initiative would change the way the Government serviced the community.

“From buying fishing licences, to paying fines, to getting your drivers licence and a whole host of other things — that opportunity will exist right here in the centre of Bunbury,” he said.

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“We’re trialling it here to see how it goes as a prelude to rolling it out in the metropolitan area and other regional areas.

“This is an initiative that has worked in NSW and it means you can do all of your transactions in one place and there will be an online portal.”

The departments of Transport, Justice, Communities and Industry and Regional Development will come together along with the Western Australia Police Force.

Mr McGowan said the move would also help bring people into city centres.

“The plan is that we bring all the services together into one co-location,” he said.

“That will be a transition over time, but the idea is that you can go to one place in the main street in order to do everything at once.”

Bunbury MLA Don Punch said securing the pilot program for Bunbury was a big win for the community.

“This will be a real help to the people that come and see me in my office who have real difficulty working out what the best way is to transact with Government,” he said.

“Not only that, it puts a service centre right on our main street and draws people into the centre of Bunbury — that’s something we’ve been working on for two years.

“It’s real shot in the arm for from my point of view and I’m really pleased Bunbury has been chosen for this unique service.”

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